Natural Balance Day Spa in Virginia Beach, Virginia

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• Dabberkid12

  Posted Jul, 10 2019

  Massage was mediocre. My husband and I went in for a couple's massage and they talked us into a discounted couple's massage for when we decide to do it again. So overall my husband paid for a total of 4 massages. I called and scheduled a massage and confirmed that this one was already paid for. I went in today and the receptionist told me that she couldn't see where we made our payment. She said that the second couple's massage that we paid expired in September. When my husband purchased the 2nd couple's massage we weren't told that it would expire. Otherwise we would have not purchased it. This place is a scam! Beware of the "promotion" that they will attempt to sell you.

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